IP-PBX (Internet Protocol Private Branch Exchange) is the modern telecommunication system that deploys IP telephony to collaborate various communicati
IP-PBX (Internet Protocol Private Branch Exchange) is the modern telecommunication system that deploys IP telephony to collaborate various communication media into real time communication. Text, speech, images and videos are all sent and received through digital channels in real time for better and more effective communication. Emails, voicemail, fax, calls and messages can be sent and received through any device, at anytime, anywhere. In simplified terms, you can answer business calls, emails, voicemails and faxes no matter where you are so that you are connected to your peers and clients 24/7.
How IP PBX can help?
Through the use of IP PBX you can respond to our customer queries within the TAT (Turnaround Time) and attain greater customer satisfaction. Important calls can be prioritized and diverted to the concerned employee within seconds. Various communication Medias are combined over a unified platform so that all the real time and non-real time communication is collaborated. Professional call greetings, announcements, call queue management, voicemail transcription and much more help project a fortune enterprise image.
How it saves money?
IP PBX not only connects the business enterprise with their clients in real time but also saves tons of money. A traditional phone system incurs a huge expenditure in the installation, maintenance and upgrade that only fits the business requirements for a certain period of time. Over the years, an organization outgrows its previous communication system.
IP PBX grows with you. It is highly flexible and can scale up to any level. Whether you have 100 employees or 1000, IP PBX can meet your needs efficaciously. No maintenance or installation costs are involved. Additionally, the calls made over IP are cheaper than the traditional phone calls. So, overall an enterprise's annual communication cost would come down to as much as 80%.
With IP PBX you can survive recession like it never hit you. You can reduce your telecommunication expenses, you project a corporate image through improved communication, and you no longer manage business communication so that you can focus more on your core business which is a win/win strategy.
As more and more business enterprises are getting to know about this technological wonder called IP PBX, the business world is embracing the next level of communication.